How Can We Help You?
Shipping & Delivery
What is the threshold for Free Shipping?
What is the threshold for Free Shipping?
We offer Free Shipping on all orders over $99 (before taxes) anywhere in Canada. For orders under $99, a flat rate calculated at checkout applies.
How fast is delivery?
How fast is delivery?
We pride ourselves on #1 Fast Shipping. Most orders placed before 2:00 PM EST are processed the same day.
- Quebec & Ontario: Typically 1–2 business days.
- Western & Atlantic Canada: Typically 3–5 business days.
Do you ship internationally?
Do you ship internationally?
Currently, we ship exclusively within Canada to ensure full compliance with Health Canada regulations regarding natural health products and sports supplements.
Products & Inventory
What does "Wholesale Direct" mean?
What does "Wholesale Direct" mean?
Unlike typical retail stores, we operate on a Wholesale Direct model. Because we have been in business since 1997, we have established deep relationships with manufacturers like Allmax, PVL, and Mutant. We buy in massive volume and pass those savings directly to you—often beating competitor pricing by 10-20%.
Do you carry "Hardcore" supplements?
Do you carry "Hardcore" supplements?
Yes. We are one of the few Canadian retailers to stock the complete Hardcore Series and SavageLineLabs catalog. This includes hard-to-find items like BPC, TB500, PCT, and Liver Pro (with TUDCA).
Are your products authentic?
Are your products authentic?
100%. We are authorized sellers for every brand we carry. You will never receive grey-market or near-expiry goods unless explicitly marked as "Clearance."
I see "Stim-Free" options. What should I take for late-night training?
I see "Stim-Free" options. What should I take for late-night training?
We highly recommend Citrulline Malate or no caffeine preworkouts, These provide the pump and focus you need without the caffeine crash, so you can sleep and recover.
Returns & Satisfaction
What is your Return Policy?
What is your Return Policy?
We want you to be satisfied. If you receive a damaged item or the wrong product, please contact us immediately at info@nutrizone.ca.
- Unopened Items: Returns are generally accepted within 30 days of purchase.
- Opened Items: Due to safety regulations, we cannot accept returns on opened supplements unless there is a manufacturer defect. However, please reach out to our team—we are here to help find a solution.
10% Off First Order
10% Off First Order
How can I get 10% off my first order?
We love welcoming new members to the community! To receive 10% off your very first purchase, simply ensure your cart meets the following criteria:
- Minimum Spend: Your order subtotal must be $149 or more (before taxes and shipping).
- New Customers Only: This offer is valid exclusively for your first-ever order with us.
- One-Time Use: The discount code can be applied only once per customer account and shipping address.
Terms & Conditions (The "Fine Print")
To ensure a smooth shopping experience, please note the standard conditions that apply to this promotion:
- Calculation: The 10% discount is calculated on the product subtotal. It does not apply to shipping fees or applicable provincial/federal taxes.
- Exclusions: This offer cannot be combined with other discount codes, "Buy One Get One" (BOGO) promotions, or clearance items unless otherwise specified.
- Brand Restrictions: Certain premium brands or high-value bundles may be excluded from the discount due to manufacturer pricing policies.
- Returns: In the event of a return, the refund will be issued for the actual amount paid (the discounted price). If a partial return brings the original order value below the $149 threshold, the discount may be voided from the remaining items.
- Modifications: We reserve the right to modify or cancel this promotion at any time without prior notice.
How to Apply Your Code
- Add your favorite items to the cart.
- Once your subtotal reaches $149, proceed to the checkout page.
- Enter your unique discount code in the "Discount Code" or "Promo Code" field.
- The 10% deduction will be visible in your order summary before you finalize payment.
Store & Contact
You can call our Montreal-based support team at.
You can call our Montreal-based support team at.
1-514-507-7118 to ask for advice on any supplements!
Where are you located?
Where are you located?
Nutrizone is a proudly Canadian, family-owned business based in the Greater Montreal area. We have been serving the local community, amateur athetes, and shipping coast-to-coast since 1997.
How do I enter the Monthly Giveaway?
How do I enter the Monthly Giveaway?
It's simple. We give away 1 product from our website every month! To enter, just scroll to the footer of our homepage and enter your email address.